What is a fixed departure group tour?＋
A fixed departure group tour runs on pre-set dates with a small group of co-travellers. The departure is guaranteed once minimum seats are filled, so you never face last-minute cancellations. Prime Vistaa Holiday operates all tours on fixed schedules for predictability and convenience.
How do I book a tour with Prime Vistaa Holiday?＋
Simply WhatsApp us at our published number. Our team will check seat availability, share the detailed itinerary, and confirm your booking within minutes. No lengthy forms — just a quick chat.
What is the payment process?＋
We require a booking advance (typically 25–30%) to hold your seat. The balance is due 30 days before departure. We accept UPI, bank transfer, and all major payment modes.
What is the cancellation policy?＋
Cancellations 60+ days before departure: 90% refund. 30–60 days: 50% refund. Less than 30 days: no refund. We recommend travel insurance to cover unexpected situations.
What is included in the tour price?＋
Standard inclusions are accommodation (twin/double sharing), transport (AC bus or tempo traveller), sightseeing as per itinerary, and a tour manager. Meals and flights vary by tour — check the specific tour page.
What is NOT included?＋
Personal expenses, travel insurance, flights or trains to the origin city, adventure activity charges, tips, and meals not listed in the itinerary are generally excluded.
Can solo travellers join group tours?＋
Absolutely. Solo travellers are welcome. Single-occupancy rooms are available at an additional supplement. You will be part of a friendly group of like-minded travellers.
Are group tours suitable for senior citizens?＋
Yes. Most of our tours are designed to be comfortable for all age groups. We have AC transport, comfortable hotels, and a dedicated tour manager. Let us know any special requirements at the time of booking.
How large are the groups?＋
Group sizes typically range from 15 to 40 travellers depending on the tour. Smaller groups mean a more personalised experience.
Do you offer customised or private tours?＋
Yes. We offer customised group packages for families, corporate groups, and school trips on request. WhatsApp us with your group size and destination and we will design a bespoke itinerary.
Are international tours available?＋
Yes. We operate group tours to Nepal, Bhutan, and other international destinations. All visa and documentation guidance is provided. Browse our international group tours for more details.
How do I contact Prime Vistaa Holiday for support during the tour?＋
You will have direct WhatsApp access to your tour manager at all times during the trip. Our Kolkata office is also reachable on business days for any queries.
